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Terms & Conditions

A legal disclaimer

Welcome to ONAA Skincare! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from www.onaaskincare.com, you agree to these Terms. Please read them carefully.

1. General

  • ONAA Skincare (“we,” “us,” “our”) is the owner of this website.

  • By using our website, you agree to comply with these Terms.

  • We may update these Terms from time to time, and the latest version will always be available on this page.

2. Eligibility

  • You must be 18 years or older to make purchases on our website.

  • If you are under 18, you may use our services only with the involvement of a parent/guardian.

3. Products & Availability

  • All products are subject to availability.

  • We reserve the right to discontinue, update, or change product details without prior notice.

4. Pricing & Payments

  • Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We accept payments through secure third-party payment gateways.

  • For Cash on Delivery (COD), additional charges may apply.

5. Shipping & Delivery

  • Shipping timelines are mentioned in our Shipping Policy.

  • Delays due to unforeseen reasons (weather, courier issues, etc.) are beyond our control.

6. Returns & Refunds

  • Our Refund & Returns Policy applies to all purchases.

  • Skincare products once opened/used are non-returnable due to hygiene reasons.

7. Intellectual Property

  • All content on our website (logos, images, text, graphics) is the property of ONAA Skincare.

  • You may not copy, reproduce, or use our content without written permission.

8. User Responsibilities

You agree not to:

  • Misuse the website or engage in fraudulent activities.

  • Post or share harmful, offensive, or illegal content.

  • Attempt to gain unauthorized access to our systems.

9. Limitation of Liability

  • ONAA Skincare is not responsible for allergic reactions or skin issues as results vary by individual.

  • Always perform a patch test before using skincare products.

  • Our maximum liability for any claim is limited to the value of the product purchased.

10. Third-Party Links

  • Our website may contain links to third-party sites.

  • We are not responsible for their content, policies, or practices.

11. Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts in Mumbai, Maharashtra.

12. Contact Us

For questions or concerns regarding these Terms, reach us at:
📧 support@onaaskincare.com

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